We hope you love your purchase, but if for any reason it is not the case, you may request a return within 14 days from the date on your receipt.

How to Initiate a Return
To start a return, please email us at info@freyalabel.com with your order details. Our team will guide you through the return process.

Return Conditions
To be eligible for a return, items must meet the following criteria:
Be in sellable condition: unworn, unwashed, and free from any signs of wear.
All original tags must be attached and intact.
Items that do not meet these conditions will not be accepted.

Refunds
Once we have received your return and confirmed the item’s condition, your refund will be processed to the original method of payment.
Discounted items are not refunded.

Please note that the shipping cost will not be reimbursed and the shipping cost of the return will be deducted from the amount.

If you have any questions, please reach out to info@freyalabel.com.